Training Description


Best Practices in Critical Incident Response for the Workplace
(Online plus one day)

About the Training:

ONLINE COURSE: This course is designed to provide attendees with a video enhanced overview of how the evidence-informed Psychological First Aid approach may be applied to the workplace and addresses the unique aspects of the provider’s role with the employer client.

ONSITE COURSE: The onsite section builds on the Best Practices literature reviewed in the online section, and provides a comprehensive overview of how to deliver critical incident response services in the workplace. It will cover trends in the nature and frequency of critical incidents in the workplace; how to incorporate psychological first aid principles to organizations, individuals, and workgroups; how to organize responses to incidents in the workplace; exercising cultural competency in the context of response to mass disasters; and how to promote resiliency and self care.

About the Trainer: Rod Ogilvie LCPC, CRADC, is the Director of Crisis Management Services & Training for Associates in Professional Counseling & Coaching. Rod was a member of the instructor team with the Illinois Campus Security Task Force team presenting regional training seminars to colleges and universities in 2007. He has completed Advanced Training in Critical Incident Stress Management through the International Critical Incident Stress Foundation, and is a trained trainer for their Group, Individual and Pastoral Crisis Intervention courses. Rod also is trainer and provider for Crisis Care Network, the world’s largest provider of crisis intervention services to the workplace. He has been involved in numerous critical incident situations involving suicide, accidental deaths, abuse, robberies and other situations where CISM strategies were implemented. He also has provided crisis intervention services connected with 9/11 and hurricane Katrina. Rod has been utilized as a trainer for large corporations, schools, colleges and universities, clergy, chaplains, emergency personnel, and hospitals. He has overseen the training of hundreds of social workers, counselors and other professionals as director of APC’s training division. Rod is an active member in the Northern Illinois Critical Incident Stress Management team, providing services to first responder groups.

Mr. Ogilvie obtained his Masters Degree in Clinical Psychology from Wheaton College Graduate School in 1990. He is a Licensed Clinical Professional Counselor. He provides training, clinical counseling and executive coaching for Associates in Professional Counseling and Coaching. He is an allied staff member for Linden Oaks Hospital at Edward, and has helped them develop direct clinical services focusing on spirituality and grief and loss.